Our Walk-In Center will be closed Tuesday May 21st, 2024. Sorry for the inconvenience - we will be back the next week!  Hours & Location

Request a virtual Walk-in Center appointment

Identity House offers online peer counseling via video chat in addition to our weekly Walk-In-Center. Please note that most of our resources and referrals are specific to the New York metropolitan area, so we are best equipped to counsel residents of that area.

Please use the form below to make an appointment. You will be contacted by our Walk-in Center coordinator, who will make you an appointment to meet with 1-2 peer counselors for a 45-minute Zoom session.

A “peer counselor” is an Identity House member who has been trained to listen to your experience and share their own, in order to help you identify and express your own needs. All our counselors are engaged in ongoing supervision with New York State-licensed psychotherapists so that they can assist you to the best of their abilities. They are committed to providing a safe and protective environment for you.

Everything you disclose in this session will be confidential. You may choose to discuss your identity, a relationship problem, or any other issue that is important to you. At the end of the meeting, your counselors may suggest additional services for your consideration.




    We only see clients who are over 18.


    Sunday May 5th, 6:00pm - 8:00pmSunday May 12th, 6:00pm - 8:00pmSunday May 19th, 6:00pm - 8:00pmSunday May 26th, 6:00pm - 8:00pmSunday June 2nd, 6:00pm - 8:00pmSunday June 9th, 6:00pm - 8:00pmSunday June 9th, 6:00pm - 8:00pmSunday June 16th, 6:00pm - 8:00pmSunday June 16th, 6:00pm - 8:00pm


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    The Walk-In Center is not for crisis support. If you are in crisis please reach out to one of the following resources.

    TrevorLifeline: 1-866-488-7386

    Crisis intervention and suicide prevention phone service available 24/7/365.

    Trans Lifeline: 1-877-565-8860

    A 24/7 hotline available in the U.S. and Canada staffed by transgender people for transgender people.